Don Vassie XL 6 PCS Silver Whiskey Bullet Chillers with tong & Box

• PERFECT GIFT FOR ANY OCCASION – Our Bullet Whiskey Stones are the perfect gift for any occasion! Perfect as a gift for your partners, families, and friends during holidays and other celebratory moments, this Unique Whisky Stones Set lends an aura of sophistication and adventure to your bar table. This unique and elegant set is a perfect gift for Christmas, New Year's, Valentine's Day, Father's Day, weddings, groomsmen, anniversaries, parties, birthdays, housewarmings, and more.
• PROFESSIONAL QUALITY & FOOD GRADE SAFE MATERIALS – Our Stainless steel Whiskey Stones are made from high quality food grade 304 stainless steel. This material is BPA free and 100 % safe. Our product has been tested and passed strict quality controls to ensure we are meeting all safety standards. Our reusable stainless-steel Chillers help keep your beverage at the perfect sipping temperature longer than whiskey stones made from other materials like granite, basalt or soapstone.
• UNIQUE DRINKING EXPERIENCE AND NO DILUTION – The Don Vassie Whisky Stones are arguably the best way of chilling your whisky without diluting it. Simply freeze these cubes a few hours before your drinking event. Put the frozen cubes into your glasses and enjoy your chilled whisky at its sweet spot! This gift set also comes with a wooden box and holder to store your cubes to ensure they stay in top shape for your next glass of chilled whisky
• COMPLETE SET & ACCESSORIES – Our Bullet Whiskey Stone Set includes six perfectly sized chillers to fit most whiskey glasses along with a luxury handcrafted wooden box for storage .
• 100% SATISFACTION GUARANTEE AND WARRANTY – Don Vassie is committed to ensuring our customers receiving the best possible product. Our Products are back by a 1-year defect guarantee. If you every experience any issues or are unsatisfied in any way, please reach out to our support team as our customers are our #1 priority.

We use Australia Post for all our deliveries to Australia. You can expect your parcel within 2-8 business days from when it leaves our warehouse from Sydney.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@boozebarrels.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@boozebarrels.com.

Please note that Shipping fees are not refundable .

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on Custom Engraved/Personalised items or gift cards.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Refunds/Exchange on American Oak Barrels 
We are aware that curing process of American Oak barrels take time and may take anywhere between couple of days to couple of weeks .Hence we have extended our refund policy to 60 days on our oak barrels to allow customers to properly cure the barrels and raise issue with us .

To be eligible for refund or exchange of oak barrels please email photos of the faulty products to support@boozebarrels.com.au.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note that Booze & Barrels cannot be held responsible for any loss of liquor due to leakage from our oak barrels. As each barrel is handcrafted from natural wood, factors such as storage conditions, temperature fluctuations, and the curing process can significantly impact performance. If any leakage is observed, we strongly advise immediately transferring the contents into a secure, airtight container to minimise further loss. We also recommend closely monitoring the barrel during the initial curing stage to ensure optimal results.